1. Introduction

Welcome to ReviewGenie ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered Google review management platform.

2. Information We Collect

2.1 Information You Provide

• Business information (name, address, category)
• Account information (email, password)
• Payment information (for Premium plans)
• Google Business Profile credentials (with your consent)
• Review content and ratings

2.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Generating AI-powered reviews based on your business information
• Managing and responding to Google reviews (Premium feature)
• Processing payments and managing subscriptions
• Improving our services and developing new features
• Sending important notifications and updates
• Providing customer support
• Complying with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party service providers who assist us in operating our platform (e.g., payment processors, cloud hosting)
• Google APIs: With Google's services when you connect your Google Business Profile (with your explicit consent)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and authorization
• Regular security audits and updates
• Access controls and monitoring

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Request deletion of your account and data
• Opt-out of marketing communications
• Revoke Google Business Profile access at any time
• Export your data in a portable format

To exercise these rights, please contact us at support@thinkinfoservices.com

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings, but this may affect some functionality.

8. Third-Party Services

Our platform integrates with Google Business Profile API. When you connect your Google account, you authorize us to access and manage your business information and reviews according to Google's API Services User Data Policy. We only access data necessary to provide our services.

9. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods as required by law or for legitimate business purposes.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: